I have a Dell Latitude Laptop using Windows XP. I took it to Geek Squad because it was skipping and the freezing up when I played DVDs or any kind of audio. When it freezes I have to turn it off witut shutting it down. It also wouldn't freeze right away..it freezes into about 10 minutes of playing DVDs or youtube videos. It was also making weird noises when it froze. Best Buy informed me that the noise wasn't any hardware issue, but the kind of noise the computer makes when it's frozen. They said nothing was wrong hardware wise, and that I had 6 viruses on the laptop. Well now, all those viruses are removed, and my laptop is still skipping and freezing when I play DVDs..to the point where I have to turn off the computer without shutting it down. If it's not viruses, and geek squad said everything is fine with the computer physically, then what is it? I'm very frustruated
I've had my laptop for approximately two years and all of a sudden it has started to shut down constantly. I downloaded freeware to catch viruses, etc., and it cleaned my laptop up, but the problem still persists. It's really starting to frustrate me!!!!!!! I don't know if this is an overheating problem or what I should do if it's that or an internal problem. Any advice? I really need this fixed as it keeps shutting down while I write my final papers for school! I graduate in two weeks and I really need to fix this NOW! Thanks in advance!
Okay, well let me tell you that my computer is filled with worms and all of that, and its pretty bad, because i keep getting a lot of random pop ups every second (I have a Compaq btw) Also i have Alpha Anti virus &i heard that it a fake Protection program, so yeah. Another thing is my computer has gotten REALLY slow, and Alpha Anti Virus is blocking the websites I go on. My cousin told me to look for the programs that end with "xe" or "ex" (i forget) somewhere in my computer where they are hiding. PLease SOMEONE HELP ME . THIS IS DRIVING ME CRAZY! Could someone that knows a lot about computers, and fixing computers, &might possibly be studying for that type of stuff, Could you PLEASE help me. Or does anyone have a number i can call, like a computer fixing hotline or something, so that they can tell what i should do step by step on the phone. Please Someone Help Me!!
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I have a Dell Latitude Laptop using Windows XP. I took it to Geek Squad because it was skipping and the freezing up when I played DVDs or any kind of audio. When it freezes I have to turn it off witut shutting it down. It also wouldn't freeze right away..it freezes into about 10 minutes of playing DVDs or youtube videos. It was also making weird noises when it froze. Best Buy informed me that the noise wasn't any hardware issue, but the kind of noise the computer makes when it's frozen. They said nothing was wrong hardware wise, and that I had 6 viruses on the laptop. Well now, all those viruses are removed, and my laptop is still skipping and freezing when I play DVDs..to the point where I have to turn off the computer without shutting it down. If it's not viruses, and geek squad said everything is fine with the computer physically, then what is it? I'm very frustruated
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I've had my laptop for approximately two years and all of a sudden it has started to shut down constantly. I downloaded freeware to catch viruses, etc., and it cleaned my laptop up, but the problem still persists. It's really starting to frustrate me!!!!!!! I don't know if this is an overheating problem or what I should do if it's that or an internal problem. Any advice? I really need this fixed as it keeps shutting down while I write my final papers for school! I graduate in two weeks and I really need to fix this NOW! Thanks in advance!
_________________
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Okay, well let me tell you that my computer is filled with worms and all of that, and its pretty bad, because i keep getting a lot of random pop ups every second (I have a Compaq btw) Also i have Alpha Anti virus &i heard that it a fake Protection program, so yeah. Another thing is my computer has gotten REALLY slow, and Alpha Anti Virus is blocking the websites I go on. My cousin told me to look for the programs that end with "xe" or "ex" (i forget) somewhere in my computer where they are hiding. PLease SOMEONE HELP ME . THIS IS DRIVING ME CRAZY! Could someone that knows a lot about computers, and fixing computers, &might possibly be studying for that type of stuff, Could you PLEASE help me. Or does anyone have a number i can call, like a computer fixing hotline or something, so that they can tell what i should do step by step on the phone. Please Someone Help Me!!
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